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Holiday Travel of America - Compliment Letter Archives July 19, 2005 Hello, the purpose of this email is to acknowledge Marivel’s customer service skills. I recently contacted Marivel via email in regards to a promo certificate I had received and due to illness was not able to meet the pre-payment deadline. She was able to honor the promo and to work with me to secure a date that I was happy with. She was diligent in returning emails and getting the information I needed to me to help me make a good choice. I appreciate her for her hard work. I am a call center supervisor for Comcast and it is my job to identify good and poor service. I know that it is important to recognize someone when they have gone above and beyond. The service she has provided me will stay with me and will be passed on to my friends and family. Thank you. T. Lujan
Holiday Travel of America Holiday Travel of America
Holiday Travel of America 6405 El Camino Real - Carlsbad, CA 92009 TEL: 760.431.8600 FAX: 760.431.3131 - Business Hours: M-F 8 am to 5 pm Pacific Time CST 2013452-40 - FST 23152 - HI-TAR 5183 - NEV 2004-004 - WST 601801615 - IA 75
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