We have compiled the most commonly asked questions over the last two years. If you see your question, please click on it for the answer. If you do not see your question, please use the form provided.
All vouchers provide standard economy rooms, similar to a Holiday Inn, Days Inn or Ramada Inn.
Yes. Let your agent know you are interested in upgrading and they will provide a variety of options. If you have not mailed in your voucher yet, you can indicate your upgrade requests at that time.
Unfortunately there are many variables that affect availability. Once you send in your requested dates, your agent will contact you to provide this information.
Once your agent has received your request and contacts you, let them know you are interested in another offer and they will see what is available.
To keep it fair to the people who abide by the Privileges & Procedures, if your deadline has passed we will not be able to accept a late registration.
Yes. Let your agent know that you require handicap access and they will arrange for your special needs
No. Please let your agent know you need a transfer or a rental car and they can assist you.
Yes. Those dates are the time frame in which our contracts give us the availability.
No. We need to receive your original voucher within the time frame required.
Yes. Let your agent know what your plans are and they will give you a price on your airfare.
Promotional travel is fulfilled based on requests and what is available at the time of request. From time to time, and considered the exception not the rule, we are given certain dates that are available which we book right away.