We apologize for any inconvenience if you have recently experienced delays in getting in touch with one of our agents. The majority of our corporate office in Carlsbad, CA has come down with the flu. While the majority of our dedicated agents have come into the office under the weather, the flu is spreading quickly and we will be sending home staff that appears to have contracted the flu virus to ensure we contain it from spreading any further.
Unfortunately, this leaves us a bit understaffed, so if you could bear with us during this time we would greatly appreciate it.
The best way to reach us with any comments, questions or requests for updates on your reservation is via email: CS@HTOA.COM. We do our best to return calls and emails within 24-48 hours, but during this time the delay in responding to your inquiry could be a little longer.
The Management at HTOA
CONTACT THE CEO